KIMS Health

Established 2002, Championing Global Standards

The Kerala Institute of Medical Sciences (KIMS Health) is a leading multi‑specialty hospital network headquartered in Thiruvananthapuram. It began in January 2002, when the flagship hospital in Trivandrum opened with 250 beds. Since then, it has grown into a 2,000‑bed healthcare group with multiple locations across Kerala—Trivandrum, Kollam, Kottayam, Perinthalmanna, Kochi—and expanded internationally into the Middle East.

Mission & Vision

• Mission: “To provide high‑quality cost‑effective care with courtesy, compassion & competence.”
• Vision: “To be a leading healthcare organization of excellence that transforms lives through exceptional care.”
• Values: Compassion, Affordability, Ethics, Quality, Excellence, Transparency, Innovation & Trust

Quality Focus & Accreditations

International & National Benchmarks

• In 2006, KIMS became the first hospital in India to receive dual accreditation—from the Australian Council on Healthcare Standards International (ACHSI) and the National Accreditation Board for Hospitals & Healthcare Providers (NABH)
• It has since re‑accredited both ACHSI & NABH in 2010 healthcheckup.kimshealthcare.com.
• The lab has NABL accreditation; the blood bank and emergency department hold specialty NABH certifications kimscon.com.

Additional Specialty Accreditations

KIMS currently holds eight accreditations:

1. ACHSI (International Hospital Accreditation)
2. NABH – General Hospital
3. NABL – Laboratory
4. NABH – Nursing Excellence
5. NABH – Medical Imaging Services
6. NABH – Blood Bank
7. NABH – Emergency Department
8. National Neonatal Forum Level‑III B (Neonatology)

These accreditations ensure that KIMS Health adheres to global benchmarks across diverse clinical areas.

Clinical Governance & Quality Culture

Performance Metrics

• Over 72 mandatory Key Performance Indicators (KPIs) are monitored to track clinical outcomes, safety, infection control, and patient satisfaction 360ghs.co.nz.
• Findings from audits and KPI trends are actively shared transparently with staff and used to benchmark improvements .

Process‑Driven Governance

• Clinical and non‑clinical committees—13 and 10 respectively—meet regularly to oversee care quality.
• A comprehensive credentialing and privileging process for clinicians and paramedics ensures.
• All personnel undergo rigorous onboarding and ongoing training to maintain high standards.

Patient Safety Initiatives

• KIMS received the Patient Safety Award in 2009, the Golden Peacock Award for Quality in Health Services in 2013, and the AHPI Award for Quality beyond Accreditation.
• Its chairman, Dr M I Sahadulla, is the only Asian healthcare leader to receive the prestigious ACHSI Gold Medallion.

Infrastructure, Services & Expansion

• Trivandrum hospital is now a 650‑bed quaternary care facility with 187 ICU beds en.wikipedia.org.
• KIMS Kottayam features 90 beds and 26 ICU beds; the Al Shifa hospital in Perinthalmanna has 600 beds.
• Beyond clinical services, KIMS includes medical colleges, nursing schools, paramedical institutes, and 23-plus DNB and fellowship programmes in.linkedin.com.
• The latest flagship—KIMSHEALTH East—opened in 2020 with advanced transplant programs, robotic surgery units, state‑of‑the‑art ICUs & aims for IGBC Platinum rating.

Leadership & Academic Excellence

• Dr M I Sahadulla, chair and MD, brings over 40 years of experience—from government academics to Saudi Aramco, UK, US training—and founded KIMS in 1995, with the hospital unfolding in 2002 .
• Prof G Vijayaraghavan, vice‑chair and eminent cardiologist, used to be instrumental in pioneering 2D echocardiography in India and holds a Padma Shri award en.wikipedia.org.

Social Impact & Patient‑Centric Care

• Through the KIMS Charitable Trust, the hospital has donated over ₹30 crore to support economically needy patients.
• It runs social initiatives like Hrudaya Spandanam (heart care), Guruvandanam for retired teachers, Touch a Life for poor cancer patients, and operates satellite clinics, health camps and CME programs en.wikipedia.org.
• The International Patient Relations Department offers full support for medical tourists, including visa assistance, multilingual services, and concierge care.

Kerala’s Healthcare Leader

From a humble 250‑bed hospital in 2002 to a 2,000‑bed, globally‑accredited network, KIMS Health Kerala is at the forefront of patient‑safe, quality‑driven, and affordable healthcare. Its unwavering commitment to dual international and national recognitions, robust governance, clinical excellence, and community engagement firmly positions it among the top 5–10 hospitals in India .

In short, KIMS Health Kerala exemplifies a model healthcare institution founded in 2002, deeply rooted in values of compassion, competency, quality, and transparency. Its pioneering dual accreditation in 2006, extensive quality systems, illustrious leadership, strong academic emphasis, and impactful social initiatives create a compelling narrative of a healthcare organization that truly transforms care in Kerala and beyond.

Payment Methods

Payment Methods Accepted – KIMSHEALTH (All Locations in Kerala)

KIMSHEALTH hospitals and medical centres across Kerala offer a wide range of convenient and secure payment options to ensure a smooth patient experience.

1. Cash Payments
   • Cash is accepted at all billing counters for consultations, pharmacy, diagnostics, and in-patient services.
2. Debit & Credit Cards
   • All major cards including Visa, MasterCard, Maestro, RuPay, and American Express are accepted.
   • Secure POS terminals are available at front desks, pharmacy counters, labs, and admission desks.
3. Digital Wallets & UPI
   • UPI-based apps like Google Pay, PhonePe, Paytm, BHIM UPI are widely accepted across all branches.
   • QR codes are displayed at counters for quick scan-and-pay options.
4. Online Payment Gateway
   • KIMSHEALTH’s official website and patient portal allow online payments for appointments, lab reports, and outstanding bills via net banking, cards, and UPI.
5. Insurance & TPA Billing (Cashless/ Reimbursement)
   • KIMSHEALTH is empaneled with leading insurance companies and Third-Party Administrators (TPAs).
   • Cashless facility is available for eligible insurance holders.
   • Dedicated insurance help desks assist patients with pre-authorization, claims, and documentation.
6. Corporate & Government Schemes
   • Accepted schemes may include:
     • CGHS
     • ECHS
     • Ayushman Bharat
     • Karunya Benevolent Fund (KBF)
     • ESIC
     • State & central government employee health schemes
7. International Payment Support
   • For overseas patients, KIMSHEALTH accepts international credit/debit cards and bank wire transfers.
   • Assistance is available for forex-related queries and billing in foreign currency where required.

Service Locations

KIMSHEALTH serves a broad network of locations across Kerala through its hospitals, medical centers, and specialty clinics. The main service regions include:

🏥 Major KIMSHEALTH Hospitals & Centers in Kerala

1. Thiruvananthapuram – KIMSHEALTH Trivandrum (Flagship Quaternary Care Hospital)
2. Kollam – KIMSHEALTH Hospital Kollam
3. Kottayam – KIMSHEALTH Hospital Kottayam
4. Perinthalmanna – KIMSHEALTH Al Shifa Hospital
5. Kochi (Ernakulam) – KIMSHEALTH Hospital Kochi
6. Attingal – KIMSHEALTH Medical Centre
7. Adoor – KIMSHEALTH Medical Centre
8. Pala – KIMSHEALTH Medical Centre
9. Cherthala – KIMSHEALTH Medical Centre
10. Varkala – KIMSHEALTH Medical Centre
11. Vattiyoorkavu (Trivandrum) – KIMSHEALTH Zahra Centre
12. Kazhakoottam (Trivandrum) – KIMSHEALTH Medical Centre
13. Kumarapuram (Trivandrum) – Specialty Clinics & Diagnostic Services
14. Medical College Area, Trivandrum – Satellite & Diagnostic Units

🌐 Extended Service Reach

• All districts across South & Central Kerala
• Suburban & rural outreach through mobile health units & satellite clinics
• Telemedicine & video consultations serve patients from across Kerala, other Indian states, and international locations, especially the Middle East and Maldives